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Each message you send to the team is one credit and will typically lead to multiple responses from the team participants. On average, our users typically use 5-10 credits to get the insights they were looking for from their chosen group. We've provided some credits for you so you can try for yourself completely free.

Absolutely! Additional credits are sold in pay-as-you go bundles which are easily purchased when needed from your account page.

Yes, your conversations are completely private. We use multiple language models specifically chosen for their data security standards and hosted with ISO27001 accredited, market-leading cloud partners such as Microsoft, Google and AWS. The responses are generated in real-time just for you and each conversation stays within the context of your account, ensuring your privacy is always maintained.

Every situation and team is very different so it's hard to answer that, but feedback we get tells us the responses are very helpful. Teams are designed to provide a fair reflection of real-world opinions, drawing from a diverse range of language models which have been trained on differing real-world data. They typically offer a strong representation of common perspectives, providing valuable insights that closely mirror actual user views.

Don't worry, you can change or cancel your subscription at any time via your account page. Subscription payments are collected at the start of the billing period and and will run until your subscription end date.

If you ever want to delete your account entirely, just contact us via support@yourroom.ai and we'll get it sorted immediately.

We don't disclose the specific models we use as the world of foundation models is changing daily and it's a part of our "secret sauce". We leverage a carefully selected range of models known for their consistent quality and robust data security, so you can be assured we're focused on ensuring a great experience.

By incorporating a diverse set of models, each team participant responds with unique perspectives, drawing from varied data sources. This approach enhances the variety of responses and helps minimise bias, providing a more comprehensive guidance and insights.

Yes, Stripe (our payments partner) is the world's leading payments platform and they store all your payment information using the latest industry standard encryption methods. Only Stripe have access to your card details.